Banking, Deposits and Withdrawals

What payment methods do you accept?

At The Mirror Bingo we accept most payment methods. The credit and debit cards we accept are Visa, Visa Electoron, Delta, Switch, Solo, Mastercard and Maestro. We also accept Paysafecard, Neteller and Firepay.

If you use Maestro/Switch you will need to enable SecureCard. Click here to read more.

How do I deposit money into my account?

Making a deposit into your The Mirror Bingo account is simple. Once you have registered, just click on the Fund Account link under Banking on the My Account page of the site. Aquapay is the name of our payment system. Whenever you choose to do anything with your account the Aquapay window will open Simply choose what you want to do from the menu on the left of the Aquapay screen and then follow the instructions.

What is the minimum amount I can deposit?

You can deposit as little as £5 at one time. But please remember that you will not receive a deposit bonus on any deposits of less than £10.

Can I set myself personal limits on the amount that I can deposit and withdraw?

Every player has deposit and withdrawal limits set on their account. The limits set when you join are £2,000 / day, £5,000 / week and £10,000 / month. You can change your deposit limits yourself by contacting our Customer Support team using the help form on our support page, or by telephone on 0845 050 2292 (lines open Monday to Friday midday to 8pm). Alternatively, speak to one of the staff in our chat help room in the game.

IMPORTANT NOTE: You can make a one time withdrawal should you have a win that exceeds your withdrawal limit. It is our policy to make checks to validate your identity in the case of large withdrawals and we will ask you to provide us with photocopies of the card you are withdrawing to (front and back) plus two pieces of ID:

1. Either Passport or Driving Licence
AND
2. Bank Statement or Utility Bill

In the case of a Wire Transfer we will require you to provide us with copies of your bank statement showing account details and personal information.

How will my transactions appear on my bank or credit card?

Your deposits and withdrawals will be listed on your bank statement under the title Aquapay.

What is the minimum amount I can withdraw?

The minimum amount you can withdraw from your Bingo account is £30.

Can I withdraw money won with my welcome bonus?

Any winnings that result from purchases of bingo cards with a free cash sign up offer may be redeemed for cash by providing debit / credit card details, subject to a minimum amount of £30 and if the players Bingo Account has previously been funded with a cash deposit.

I have made a withdrawal, when will the money be in my bank account or on my credit card?

It takes up to 8 working days to process a withdrawal. We process all withdrawal transactions 2 working days after your request. Your bank or credit card company may take up to 6 working days from then to complete the process.